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Mission
Your mission is to maximize the customer satisfaction on service quality and
capability with providing professional onsite service and consultancy while
promote service products to generate service NIS.
您的使命是通過提供專業(yè)的現(xiàn)場服務和咨詢，最大限度地提高客戶對服務質量和能力的滿意度，同時推廣服務產(chǎn)品，創(chuàng)造服務銷售收入。
Major Responsibilities
Duties and responsibilities include, but are not limited to:
· Work independently for service work of Atlas Copco products
· Clearly understand service contract scope and KPI
· Make service plan based on service contract requirement
· Strong implementation based on service contract requirement
· Provide Walk the Line activity and report
· KPI data collection, analysis and demonstration
· Finish service documents according as Atlas Copco or customer’s
standard
· Onsite workshop management and lean suggestion implementation
· Implement the ISO internal or external audit requirement
· Keep good relationship with customer
· Collect customer request and feedback to sales or manager
· Work closely with sales team